Chellie Esters

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  • Adding Interactivity to Articles

    I want to include interactions created with Adobe Captivate into articles to make it more interactive, so it's not just still images, text, and videos. For example, an interactive image with clicka...

  • Restricting sandbox between administrators


    I have a few administrators who have access to ZD Sandbox. I need the ability to restrict the Help Center sandbox environment to just a few people who are working on revamping the HC. No other peop...

  • Functionality for tree navigation

    Hi all, Perusing the ZenDesk's Pinterest site for knowledge base ideas, I stumbled across a site that uses tree navigation for categories and articles: https://support.sparefoot.com/hc/en-us/cate...