
Peter P
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Dernière activité effectuée par Peter P-
Peter P a ajouté un commentaire,
Hi guys, I'm following up on this in case there was an update during this last year. Same as Stephen, in our company we need to check the customer's account after 48 hours since a specific event, l...
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Peter P a ajouté un commentaire,
+1 automatic internal comments would improve efficiency and productivity allowing the agent to check customer info at first sight and/or following basic instructions to handle that case. The use of...
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Peter P a ajouté un commentaire,
I agree with the rest. More levels of sections/subsections is needed for complex hierarchies. Some documents cannot be only classified by those 3 levels (category/section/article) since we manage ...