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Laura Inostroza

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Dernière activité effectuée par Laura Inostroza
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    Laura Inostroza a ajouté un commentaire,

    This article is out of date as this is no longer under the Admin section.It's under the Gear > Customers > Settings

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    Laura Inostroza a ajouté un commentaire,

    Has there been any update on this since the move to Explore? I would like a report on my Tags (not just the top ones) to be easily findable

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    Laura Inostroza a créé une publication,

    Data on Widget Usage

    I'm trying to get a sense how many people are using a web-widget integration of our Ticket forms rather than going to our instance website and using the forms there. I can't seem to fin a breakdown...

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    Laura Inostroza a créé une publication,

    Ticket Form Fields not saving

    Every time I submit a ticket the form fields are getting reset even though I filled them out before. Is there a setting I might have done to make this happen?

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    Laura Inostroza a créé une publication,

    Set Trigger based on Organization Notes

    I would like to create a trigger that posts an Internal Note of the content in the Organization Notes for every ticket from that Organization - would that be possible?  

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    Laura Inostroza a créé une publication,

    Export all end users

    How would I export a list of all end users in my instance? I don't seem to have access to create a list even though I'm an Admin. I would like to just export all end users names, emails and organiz...