Alexander Popa

1. Communauté
2. Zendesk Suite Q&A
3. I would like to add/have an escalate button within support tickets for the customer

Hi Arjan! The easiest way to achieve this workflow would be to coach your customers to ask for their request to be escalated if they're not entirely satisfied with the support that they have receiv...

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• Alexander Popa
• Création 25 février 2020 13:53
• 0 vote