Beto
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Activité totale126
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés2 utilisateurs
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Votes2
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Abonnements27
Commentaires
Votes sur l’activité pour Beto-
Hello Wade! Hope you are doing well! I'm afraid that you are correct on this case, there is currently no combination of Triggers, Automations and Macros that could accomplish your request. The cond...
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Hi Steve! "Changed to" is useful when you want your Trigger to fire only when the status has changed on that specific update. "Status is" can be used even if the status has not changed. For example...
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Hi there! Thank you for your question. As you mentioned, tickets are associated with Organizations by the requester. You cannot select an Organization for a Ticket if it has no requester. Also, you...
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Hi Yasutaka, Thank you for your question! Zendesk does not explicitly prohibit any of its products on mainland China, but we cannot currently guarantee the reliability of our services because of h...
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Hola Yanil, Puedo ver que has creado un ticket y nuestro equipo de SunCo te ha podido ayudar con esta incidencia. No dudes en consultarnos con cualquier otra duda o problema! Saludos,
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Hello Rodger! Thank you for your question. Currently, tags and information such as website or social media are not things that can "flow" from the company to the employee, or the other way around, ...
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Hi Betsy! We are currently looking into your request, but we would like some clarification in order to help you. Can you please clarify what you mean by "templates"? Can you confirm that you reques...
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Olá Sandro, A resposta neste post significa que não é "nativamente" possível. Isto significa que não foi assim que o sistema foi concebido para funcionar. É de facto possível como uma solução alter...
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Hi Pankaj, If you want to route Chats to a department based on the domain instead of the specific URL, the solution is very similar to what Sheena describes above. The only difference is in the Co...
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Hello Chad, thank you for your question! Indeed, this is the expected behaviour at the moment. I'm afraid that the default Automation cannot have it's title edited for now. You are correct that if ...