Brenda Cardinez
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Activité totale43
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés1 utilisateur
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Votes1
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Abonnements23
Aperçu des activités
Dernière activité effectuée par Brenda Cardinez-
Brenda Cardinez a ajouté un commentaire,
Hi Johannes, To route tickets based on the channel they were created at and from the initial comments, you would need to use the condition "channel is Whatsapp" instead of "Updated via Whatsapp". ...
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Brenda Cardinez a ajouté un commentaire,
Hi Joanna, To know more about your use case, I'll take our discussion offline for now and convert this into a ticket. Thank you!
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Brenda Cardinez a ajouté un commentaire,
Hi Ferenc, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created.
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Brenda Cardinez a ajouté un commentaire,
Hi Shirley, You can use the show user endpoint to obtain that information from a ticket. For more information about this, see the article: https://developer.zendesk.com/api-reference/ticketing/use...
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Brenda Cardinez a ajouté un commentaire,
Hi Cedric, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created. :)
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Brenda Cardinez a ajouté un commentaire,
Hi Cj, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created. :)
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Brenda Cardinez a ajouté un commentaire,
Hi Jim,No worries, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created.
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Brenda Cardinez a ajouté un commentaire,
Hi Sydney, Please disregard my previous comment, it is intended for a different post. I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortl...
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Brenda Cardinez a ajouté un commentaire,
Hi Sydney,Thanks for contacting Zendesk's Advocacy team! If you're referring to creating proactive SMS tickets, then it is possible by creating a trigger. You may check this article about Start a ...
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Brenda Cardinez a ajouté un commentaire,
Hi Gerardo, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created. :) Thanks!