Brett Bowser
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Activité totale2303
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés24 utilisateurs
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Votes55
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Abonnements1016
Commentaires
Activité récente par Brett Bowser-
Hey everyone, thanks for checking back in! I reached out to the PM in charge of this functionality and they informed me that the issue is a bit more complex than they initially thought. This is sti...
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Hey Hari,I did follow up with your AE and they informed me that they had scheduled a meeting with you later in the week to get your questions answered. Can you confirm that you were able to meet an...
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Hey Bahis, It looks like you have a conversation open with our Customer Support team regarding this issue. I would recommend following up with them there so they can dig into this further as this i...
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Hey Faruk, Once you make the comment internal, that would hide the comment when the requester views the ticket in your Help Center if you have that option available. However, that doesn't prevent t...
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Hey Hari,Thanks for bringing this to our attention! I reached out to your AE to see if they can follow up with you as soon as possible. If you have any product related questions, feel free to ask t...
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Hey Chris, I would recommend reaching out to our Customer Care team directly within your account using these instructions: Contacting Zendesk Customer SupportI hope this points you in the right dir...
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Thanks for taking the time to share this with everyone Shelley!
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Hey everyone,We recently made an announcement regarding the ticket tabs in agent workspace here: Announcing improved Agent Workspace ticket tabs Thanks to everyone for taking the time to share your...
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Hey Boris, The integration above is offered by 729 solutions so if you have any questions you'll want to reach out to them using the link provided above :). I hope this clears up any confusion!
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Hey Steff,Totally understand where you're coming from and this is extremely valuable feedback for us. There's been a lot of moving pieces starting the new year and appreciate you taking the time to...