Cheeny Aban
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Activité récente par Cheeny Aban-
Hi Ser Gey, You will be asked to choose your plan at the end of the trial period
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Hi Akash,You will need to use "the transfer to agent step" in the flow builder to trigger ticket creation. Adding this step will not require an actual agent to create a ticket. As part of this step...
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Hi Jasmine, Are you pertaining to internal notes? If yes, they are only accessible by your agents and rest assured that enabling CSAT will not convert them to public comments.I hope that helps!
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Hi Ron, I can see that you already have an open ticket with us. Rest assured that we'll do our best to help you with your concern!
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Hi Lolu! As of the moment, Zendesk do not provide support for third-party technologies such as JavaScript, jQuery, or CSS.
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Hi Paul! Thank you for your interest! Our Product Managers will update the article once an update is available
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Hi Vicky,We appreciate that you took the time to let us know about your experience and feedback. Rest assured that this will reach our Product Managers. Your feedback helps us grow – thanks so much...
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Hi Pete Ng, It depends. If you have Zendesk authentication and SSO enabled, your agents have the option to log in via SSO or their user name and password. That said, if you are pertaining to their...
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Hi Arlene, I can see that one of our colleagues is already helping you with regard to your concern. Rest assured that we'll do our best to help you with your inquiry about the system font stack
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Hi Datateam! I can see that one of our colleagues is already assisting you with regard to this concern. Rest assured that we'll do our best to help you with your inquiry.