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Chris Tomkins

Adhésion le 16 avr. 2021

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Dernière activité le 21 déc. 2023

Zendesk Product Manager

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Dernière activité effectuée par Chris Tomkins

Chris Tomkins a ajouté un commentaire,

CommentaireUsing legacy AI agent functionality

Yes Pedro Rodrigues - this is on the roadmap to be delivered in the next few months.

Afficher le commentaire · Publication le 20 mai 2022 · Chris Tomkins

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Chris Tomkins a ajouté un commentaire,

CommentaireTicket basics

Heather Rommel Allowing you to expand/contract the left hand side is next on our journey to enable more flexible layouts, expect to see this coming soon. 

Afficher le commentaire · Publication le 02 févr. 2022 · Chris Tomkins

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Commentaire de la communauté Feedback - Ticketing system (Support)

Thanks everyone for the feedback, it’s always helpful to hear from customers and we do read all the threads and use cases. This one seems relatively simple but the team will need to hash it out with engineering and balance it against the other initiatives that they have coming. Thanks again for the feedback and the team will post again when they have an update.

Afficher le commentaire · Publication le 06 déc. 2021 · Chris Tomkins

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Commentaire de la communauté Feedback - Ticketing system (Support)

Good news - this will be addressed as part of the work to make views available for multiple groups .

Afficher le commentaire · Publication le 19 nov. 2019 · Chris Tomkins

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Commentaire de la communauté Feedback - Ticketing system (Support)

Worth checking out the Skipper application from the Marketplace which gives you a better view of what is going on in relation to skipped tickets without having to build anything yourself.

Afficher le commentaire · Publication le 12 févr. 2018 · Chris Tomkins

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