Dave Dyson

1. Communauté
2. Zendesk Product Blog

Zendesk recently rolled out a new feature called Focus Mode, a new method of conditional routing that allows your agents to be online for both voice and chat conversations but only serves one chann...

• Dave Dyson
• Création 28 juillet 2021 17:21
• 7 abonnés
• 2 commentaires
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)

Zendesk lets you meet customers wherever they are, sets teams up for success, and keeps your business in sync. This quarter, we’re building further on these values, so we can help you do what mat...

• Dave Dyson
• Création 10 juin 2021 21:51
• 2 abonnés
• 0 commentaire
• 1 vote

1. Communauté
2. Feedback - Developer Platform

This quarter, we’re trying something new with What’s New. Our event now lives on a fresh platform where you can explore two separate tracks. Each has four mini masterclasses, in-depth product demos...

• Dave Dyson
• Création 20 août 2021 17:01
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Feedback - Voice (Talk)

This quarter, we’re trying something new with What’s New. Our event now lives on a fresh platform where you can explore two separate tracks. Each has four mini masterclasses, in-depth product de...

• Dave Dyson
• Création 20 août 2021 17:00
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Feedback - Sales CRM (Sell)

This quarter, we’re trying something new with What’s New. Our event now lives on a fresh platform where you can explore two separate tracks. Each has four mini masterclasses, in-depth product de...

• Dave Dyson
• Création 20 août 2021 17:00
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Feedback - Reporting and analytics (Explore)

This quarter, we’re trying something new with What’s New. Our event now lives on a fresh platform where you can explore two separate tracks. Each has four mini masterclasses, in-depth product de...

• Dave Dyson
• Création 20 août 2021 16:59
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Feedback - Chat and Messaging (Chat)

This quarter, we’re trying something new with What’s New. Our event now lives on a fresh platform where you can explore two separate tracks. Each has four mini masterclasses, in-depth product de...

• Dave Dyson
• Création 20 août 2021 16:59
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)

This quarter, we’re trying something new with What’s New. Our event now lives on a fresh platform where you can explore two separate tracks. Each has four mini masterclasses, in-depth product de...

• Dave Dyson
• Création 20 août 2021 16:59
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Announcements & Events

This quarter, we’re trying something new with What’s New. Our event now lives on a fresh platform where you can explore two separate tracks. Each has four mini masterclasses, in-depth product de...

• Dave Dyson
• Création 20 août 2021 16:58
• 3 abonnés
• 0 commentaire
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)

This quarter, we’re trying something new with What’s New. Our event now lives on a fresh platform where you can explore two separate tracks. Each has four mini masterclasses, in-depth product de...

• Dave Dyson
• Création 20 août 2021 16:57
• 1 abonné
• 0 commentaire
• 0 vote