Dion
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Activité récente par Dion-
I see thanks for letting me know. I would suggest that you contact our customer support team so that you can provide more details and we can provide further assistance. Please check this article to...
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Hey Martin,You can set the operating hours of a department by going to settings > hours > operating hours and then select department schedules. You can check this article for more information: Sett...
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Hi Cailin,I suggest that you check this article for more information on how you can troubleshoot the syncing issues with your Salesforce Integration: https://support.zendesk.com/hc/en-us/articles/4...
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Hi Karolina, Our team put a request to create an article for this and I would like to let you know that it is still being worked on. We'll soon publish the article once it is ready. Regards, Dion
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Hi Perla, We highly advise that you contact our customer support team so that we can take a look at the calls and see what availabilities there were in the system by the time this happened. Regard...
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Hi, Other than record creation, the only other trigger that we have available is a deal's stage being updated. If you want other triggers then you'll need to build them via the API. As for the oth...
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Hi Marco, The Sell importer will be able to import any text as a note, which means that this can also import quotes. You should be able to see all notes in a contact in Sell by clicking into that ...
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Hi Ivan, The following custom field types are supported for filtering using the Core API: Single Line Text, Number, Dropdown or Multi-Select https://developers.getbase.com/docs/rest/articles/reque...
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Hi Zak, Yes, all lead properties and communications will be copied over to the new lead or contact after merging. Regards, Dion
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Hello, Talk embedded voice is not yet available in the new messaging widget but this is still being planned. Updates will be posted should this feature be available to the messaging widget soon. R...