Dion
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Activité totale75
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Dernière activité
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Abonné à0 utilisateur
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Votes3
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Abonnements12
Commentaires
Votes sur l’activité pour Dion-
Hello, Talk embedded voice is not yet available in the new messaging widget but this is still being planned. Updates will be posted should this feature be available to the messaging widget soon. R...
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Hey Jessica,You are seeing that pop-up because it looks like Chat is not activated in your account. Please make sure that Chat is enabled before you can use the Whatsapp Integration.Regards,Dion
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Hi Ignas, You can do this in Explore. Please see this article for more information: Explore recipe: Analyzing Answer Bot activityRegards,Dion
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Hey Andrew,To force authentication, all you need to do is to turn on the "require sign-in" in your Guide setting. If this is enabled, this will force anyone who will try to access a Help Center pag...
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Hello Mizra,The SDK links that you provided are developed by a 3rd party and they are not officially supported by Zendesk.Regards,Dion
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Hi Alan,The comments will still appear like a private in the support instance, however, their replies are now public comments which means that the requester will be able to see the replies of the c...
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Hey Gerardo,All your integrations, API connections, and downloaded apps will not be affected when you migrate to the agent workspace. You may just need to update your chat settings to make sure tha...
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Hi Zak, Yes, all lead properties and communications will be copied over to the new lead or contact after merging. Regards, Dion
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Hi Natalie,Do you know the email address that you used to sign into Zopim?Regards,
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Hi Nathalie, Thanks for contacting Zendesk! In order for us to provide support targeted to your account, could you please provide us with your Zendesk subdomain? If you're not sure what your subdom...