Dwight Bussman
-
Activité totale326
-
Dernière activité
-
Membre depuis
-
Abonné à0 utilisateur
-
Abonnés3 utilisateurs
-
Votes74
-
Abonnements116
Aperçu des activités
Dernière activité effectuée par Dwight Bussman-
Dwight Bussman a ajouté un commentaire,
HeyO Reuven Shelef I see you've already got a ticket open with our support team on this issue. I'll see that someone reaches out to you within that ticket shortly.
-
Dwight Bussman a ajouté un commentaire,
heyO Sophie Williams Good question! I wasn't sure so I did some testing in my test accounts and the short answer is "it's complicated" or perhaps "we should revisit this". Here's what I'm seeing:Wi...
-
Dwight Bussman a ajouté un commentaire,
heyO Sophie Williams The ticket-view currently allows filtering by status, priority, and type but does not allow for filtering based on tag. If that's a feature that's important to you, I recommend...
-
Dwight Bussman a créé un article,
Que signifie la cause du message de suspension Reçu de l'adresse d'assistance ?
Question Pourquoi mes tickets sont-ils suspendus avec comme Cause de suspension Reçu de l'adresse d'assistance? Réponse L'une des raisons de la suspension d'un e-mail est qu'il provient d'une adr...
-
Dwight Bussman a ajouté un commentaire,
HeyO Yoram, I'd be happy to flag this article for checking by our documentation team, but I'd like to be sure we tackle the known issues as soon as possible. Was there a specific menu item that's c...
-
Dwight Bussman a ajouté un commentaire,
heyO Ahra Jo Similar to the Audit Logs API, the Audit Logs within Admin Center should be for the life of the account. As mentioned in the article above " It saves a record of these changes indefin...
-
Dwight Bussman a ajouté un commentaire,
heyO Andriana GFor security reasons, merge is restricted to end-users. In the article above you'll see "Administrator and agent user accounts cannot be merged." As such, you'd need to make those us...
-
Dwight Bussman a ajouté un commentaire,
I believe Person Accounts can be synced into Organizations in Zendesk (similar to standard Accounts), but would recommend testing this to confirm that it works as you'd expect.
-
Dwight Bussman a ajouté un commentaire,
ah - good catch on that typo - fixing that now!
-
Dwight Bussman a ajouté un commentaire,
HeyO Rachel Murray Currently our integration only supports a one-to-one relationship on both sides. I'll reach out to our documentation team to see that this is better clarified in the article above.