Dwight Bussman
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Dwight Bussman-
Dwight Bussman a ajouté un commentaire,
Jon Shidler Generally I'd say raising a ticket is the quickest way to get that sorted out, but here is something to check in the meantime: I've seen cases where various sync settings (ticket/accoun...
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Dwight Bussman a ajouté un commentaire,
HeyO Bill The integration only supports a one-to-one connection at this time.
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Dwight Bussman a créé un article,
Erreur de synchronisation des données Salesforce : Le nom ou l'e-mail est déjà utilisé
Question Je reçois un message d'erreur indiquant que le nom a déjà été utilisé (synchronisation du compte) ou l'e- mail a déjà été utilisé (synchronisation des contacts ou des leads) quand j'essaie...
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Dwight Bussman a ajouté un commentaire,
Kittipoom Wongfu If you created "No. of employee" field as a User field in Zendesk, I would expect it to show up there. You may have to refresh the Admin Center page before it will appear. If you'r...
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Dwight Bussman a ajouté un commentaire,
heyO Elisabeth Cleveland I don't know for certain, but I doubt that Zendesk lookup fields will be made available to map (in the near or long-term), as the records they're looking up wouldn't have t...
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Dwight Bussman a ajouté un commentaire,
HeyO Bree Lewis Sorry to hear you're having difficulties. Please contact our support team to look into this more closely
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Dwight Bussman a créé un article,
Mon centre d'aide ne s'affiche pas correctement
Symptômes Mon centre d'aide a des problèmes de fonctionnalité ou ne s'affiche pas correctement. Par exemple, les boutons ne fonctionnent pas correctement ou l'élément de page ne s'aligne pas. Quell...
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Dwight Bussman a ajouté un commentaire,
One other thing to note is that if the checkbox is FALSE, it doesn't appear to show up. This feels like it's designed to be in alignment with the behavior of fields which lack values - if a field i...
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Dwight Bussman a ajouté un commentaire,
heyO Chad Susa (Gravity CX) If a checkbox is in the settings for a given object and is checked within SFDC, I'm seeing a value of "true" in my test account. is it possible that you'd changed the ...
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Dwight Bussman a ajouté un commentaire,
HeyO Dave Jensen I've seen other customers tackle this with an automation with the following conditions: status less than closed tags do not contain sync_me_to_sfdc performing the action of addi...