Dylan Tragjasi
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Activité totale64
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés0 utilisateur
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Votes18
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Abonnements28
Aperçu des activités
Dernière activité effectuée par Dylan Tragjasi-
Dylan Tragjasi a ajouté un commentaire,
Hey there, It is not currently possible to modify the "Get in touch" button shown in the screenshot below. You may want to consider switching to Messaging as outlined here. This will provide you w...
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Dylan Tragjasi a ajouté un commentaire,
Hi Rebecca & Chandra,As Chandra has mentioned, it's likely that the 3rd filter that you have in place on the query that uses the custom metric is causing this particular discrepancy. I also just wa...
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Dylan Tragjasi a ajouté un commentaire,
Thanks Casey - I've gone ahead and created a ticket on your behalf so I can take a closer look at this from within your account. I'll be in touch very shortly with an update so please keep an eye o...
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Dylan Tragjasi a ajouté un commentaire,
Hi Casey,I'm not entirely sure how the "Ticket totals" row is being calculated in your screenshot - I presume this is a result path calculation, which might be why it's not working correctly as a t...
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Dylan Tragjasi a créé un article,
Puis-je modifier le message de confirmation «Votre demande a été envoyée» dans le Centre d’aide?
Question Quand un utilisateur envoie une nouvelle demande, un message de confirmation s’affiche en haut de la page, indiquant que votre demande a été envoyée. Puis-je modifier le message de confirm...
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Dylan Tragjasi a créé un article,
Comment modifier les libellés affichés dans le menu déroulant des langues de mon Centre d’aide?
Question Je veux modifier les noms des langues affichées dans le menu déroulant des langues dans le pied de page de mes pages dans mon Centre d’aide. Comment faire ? Réponse Vous pouvez remplacer ...
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Dylan Tragjasi a ajouté un commentaire,
Hi Simon, I've gone ahead and created a ticket on your behalf so we can investigate what might be happening here. I'll be in touch with you very shortly in that ticket to continue troubleshooting! ...
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Dylan Tragjasi a ajouté un commentaire,
Hi Tim & CJ, Thank you for bringing this to our attention. I just wanted to let both of you know that we have identified and implemented a fix for this particular issue.Wildcard searches using cust...
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Dylan Tragjasi a ajouté un commentaire,
Hi Holly, it is not currently possible to disable CAPTCHA in Zendesk. The CAPTCHA will be presented to incoming traffic in Zendesk based on whether that traffic is detected as a potential bot.You c...
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Dylan Tragjasi a ajouté un commentaire,
Hi Perry - I'm going to reach out to you directly in a ticket so we can take a closer look and see what might be going wrong here. We'll be in touch very shortly via email!