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Edivar Santos
Adhésion le 16 oct. 2021
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Dernière activité le 28 févr. 2024
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Dernière activité effectuée par Edivar Santos
Edivar Santos a ajouté un commentaire,
Edivar aqui do time de Suporte Premier.
Estou passando para saber se ainda necessita de assistência quanto a configuração do Talk.
Por favor entre em contato com maiores detalhes e então poderemos prosseguir com o caso.
Fico no seu aguardo. Com os melhores cumprimentos.
Afficher le commentaire · Publication le 21 mars 2023 · Edivar Santos
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Edivar Santos a ajouté un commentaire,
Edivar aqui do time Premier.
Vejo que possui duvidas referente a configuraçao do Talk. Se possivel, poderia me enviar maiores detalhes sobre o que está buscando para que possa tentar ajuda-lo, por favor?
Com os melhores cumprimentos.
Afficher le commentaire · Publication le 23 févr. 2023 · Edivar Santos
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Edivar Santos a ajouté un commentaire,
Hi Hugo,
Thank you very much for the clarifications. In this case, the system does not yet offer this flexibility. However, there is a program called Voice of Customer (VoC)." Our Voice of Customer program allows us to send feedback directly to our product teams so they can consider features requested by our customers for future implementations
. Please open a ticket so that we can forward your suggestion to our VoC team.
Yours sincerely,
Edivar
Edivar Santos | Associate Premier Support Engineer
Afficher le commentaire · Publication le 09 juil. 2021 · Edivar Santos
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Edivar Santos a ajouté un commentaire,
Olá Hugo, tudo bem?
Até o presente momento, mudanças de solicitante somente podem ser realizadas por administradores ou
agentes, com autorizaçao do administrador.
Entretanto me interessa saber de voce se gostaria de adicionar mais contexto em seu comentário. Talvez tenhamos uma opçao alternativa que o assista.
Com os melhores cumprimentos.
Edivar
Edivar Santos | Associate Premier Support Engineer | premier@zendesk.com
Afficher le commentaire · Publication le 08 juil. 2021 · Edivar Santos
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Edivar Santos a ajouté un commentaire,
Hi Hugo,
Thanks for your contact. "Customer Lists" are part of the "Customer Lists and NPS Surveys add-on" (add-on).
If you would like pricing and purchasing information, you can ask your Zendesk sales representative to contact you.
The article below confirms the information provided here.
https://support.zendesk.com/hc/pt-br/articles/360023900033-Por-que-n%C3%A3o-consigo-criar-listas-de-clientes-
Please get in touch if you need more information.
Best regards.
edivar
Edivar Santos | Associate Premier Support Engineer |
Afficher le commentaire · Publication le 30 juin 2021 · Edivar Santos
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