Eugene Orman

1. Zendesk updates
2. Announcements
3. Announcing legacy reporting upgrade to Explore

Hi everyone, We had several setbacks that delayed the Explore rollout to the Support plans mentioned above. We are progressing with the rollout and target to complete it by the end of September. Th...

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• Eugene Orman
• Création 16 juin 2022 16:38
• 1 vote

Commentaire officiel

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Inaccurate Preset Date Filters - Last Week

Thank you for all your great feedback and patience. We’re excited to announce that: By default, a user’s profile language determines the start of the week for that user. You can now set a custom s...

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• Eugene Orman
• Modifié 28 février 2022 15:43
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Search Filter: Updated Date>Past Week

We’re excited to announce that you can now set a custom start of the week in Explore!  For details, see Setting the start of the week for reports and filters.

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• Eugene Orman
• Création 28 février 2022 15:37
• 0 vote

Commentaire officiel

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Ability to set a custom date range for custom date attributes

We’re excited to announce that you can now set a custom start of the week in Explore! You can use this instead of the calculated attributes.For details, see Setting the start of the week for report...

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• Eugene Orman
• Création 28 février 2022 15:36
• 0 vote

Commentaire officiel

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Allow day customization for Week attributes

Thank you for all your great feedback and patience. We’re excited to announce that you can now set a custom start of the week in Explore!  For details, see Setting the start of the week for reports...

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• Eugene Orman
• Modifié 28 février 2022 15:43
• 0 vote

Commentaire officiel

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Explore time zone on shared dashboards

Otto Lindqvist, thank you for your feedback. My apologies for the belated reply. There are no immediate plans to update the time zone functionality in Explore. However, I need to mention that when ...

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• Eugene Orman
• Création 7 février 2022 18:06
• 0 vote

Commentaire officiel

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Adding tags to multiple queries at a time

Katerina Louka, thank you for the feedback. The ability to add tags in bulk is one of the features we are considering implementing. It is currently in the backlog and we don't know yet when we will...

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• Eugene Orman
• Création 2 février 2022 16:22
• 0 vote

1. Zendesk updates
2. Announcements
3. Announcing improved drill in functionality in Explore

Dan Ross, thank you for the feedback. Yes, we are planning to stop displacing rows that have zero values. It is on our to-do list for this quarter.CJ Johnson, thank you for sharing the problems you...

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• Eugene Orman
• Modifié 5 janvier 2022 18:29
• 0 vote

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Zendesk Query Language (ZQL) to create queries in Explore

Daniel Dobrzensky thank you for this feature request. It is interesting to hear a savvy user's perspective. We are working on a new reporting experience that will make data exploration a quicker an...

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• Eugene Orman
• Création 16 décembre 2021 10:33
• 0 vote