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Francis Casino
Adhésion le 02 nov. 2021
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Dernière activité le 22 févr. 2025
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Dernière activité effectuée par Francis Casino
Francis Casino a ajouté un commentaire,
While we can't provide a specific timeline just yet, we promise to keep you updated, and you'll find all the information posted in our help center soon.
Afficher le commentaire · Publication le 22 févr. 2025 · Francis Casino
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Francis Casino a ajouté un commentaire,
Just like Heidi mentioned, 503 Errors typically point to an Internal Server issue. It might be something on our end, and we’re eager to look into this together with you! If you're still seeing this error, would you mind creating a ticket by following this guide? Contacting Zendesk Customer Support.
Thank you so much!
Afficher le commentaire · Publication le 15 févr. 2025 · Francis Casino
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Francis Casino a ajouté un commentaire,
I'd like to let you know that I've opened a ticket to look into this for you! Keep an eye on your inbox for an email with more details coming your way soon.
Afficher le commentaire · Publication le 08 févr. 2025 · Francis Casino
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Francis Casino a ajouté un commentaire,
I hope you're having a fantastic day! To help us look into this a bit more, would you mind sharing a screenshot of the trigger actions?
Thank you so much!
Afficher le commentaire · Publication le 01 févr. 2025 · Francis Casino
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Francis Casino a ajouté un commentaire,
I’m excited to let you know that I’ve created a ticket to dive deeper into this for you! Keep an eye on your inbox for an email with more details coming your way.
Afficher le commentaire · Publication le 25 janv. 2025 · Francis Casino
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Francis Casino a ajouté un commentaire,
I have created a ticket on your behalf so our Customer Care team can work with you on this.
You'll receive an email shortly stating your ticket has been created.
Cheers!
Afficher le commentaire · Publication le 25 janv. 2025 · Francis Casino
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Francis Casino a ajouté un commentaire,
James is correct. To accomplish this, you would need to utilize Zendesk API to retrieve all the content and then create your own layout. You can leverage the categories, sections, and articles APIs to fetch the necessary data, and then use your code to organize and display it in the desired format.
Afficher le commentaire · Publication le 18 janv. 2025 · Francis Casino
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Francis Casino a ajouté un commentaire,
Sorry to hear this but we appreciate your feedback. I have created a ticket and routed it to our Sales department to assist you accordingly.
Afficher le commentaire · Publication le 14 janv. 2025 · Francis Casino
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Francis Casino a ajouté un commentaire,
To effectively display Problem Tickets in your Help Center, consider creating a dedicated section for them that is easily accessible. Organize Problem Tickets using categories and tags.
Additionally, create an FAQ section linking to relevant Problem Tickets.
Providing guidance on using the Help Center can further enhance the user experience and reduce duplicate ticket submissions.
Afficher le commentaire · Publication le 14 janv. 2025 · Francis Casino
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Francis Casino a ajouté un commentaire,
Could you please clarify if you're looking to add an image with a link on it inside an article?
Afficher le commentaire · Publication le 13 déc. 2024 · Francis Casino
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