Gaurav Parbat
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Activité totale85
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés2 utilisateurs
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Votes13
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Abonnements49
Commentaires
Votes sur l’activité pour Gaurav Parbat-
Hey Dan, Thank for your input. We are working on an enhancement Workflow based statuses that restrict these ticket statuses to specific forms/groups. For all, if you can share your use cases in thi...
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Hello Everyone, I understand that customizing ticket statuses has been a long outstanding requirement. I can confirm that Zendesk has this feature scheduled in our product enhancement pipeline. T...
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Hey All, Zendesk has been through a lot of changes in 2022 and unfortunately, this request still needs to be updated. However, this is an important change and is causing a lot of customer pain and ...
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---User Research Invitation-- Hello Everyone! Custom Ticket Status has been a long outstanding request for Zendesk Customers. We would like to know how this would impact your Zendesk instance...
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Thank you so much for that Reshma. I will reach out to you for use cases and pain points. Thanks, Gaurav Parbat
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Commentaire officiel Hey Everyone, I am happy to let you know that Custom Ticket Statuses is now GA! Any customer on the Agent Workspace will have access to CTS and can use the feature in their Trial, Production, and ...
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Hello Everyone, We are now in an Open EAP for Custom Ticket Statuses. Any customer on the Agent Workspace can participate in the EAP. You can enable custom ticket statuses from your Admin Center an...
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Hello Everyone, We are now in an Open EAP for Custom Ticket Statuses. Any customer on the new Agent Workspace can participate in the EAP. You can enable custom ticket statuses from your Admin Cente...
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Hello everyone. The ability to show any status to your end users through the help center will be enabled through custom ticket statuses. If you would like to know more, we have a closed EAP on the ...
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Hello Everyone! I am excited to announce that Custom Ticket Statuses will be in a Limited Closed EAP starting mid-June, 2022 in production instances. We are looking for a small group of up to 200 c...