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Jack Schuknecht
Adhésion le 16 avr. 2021
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Dernière activité le 10 nov. 2021
Zendesk Customer Care
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Dernière activité effectuée par Jack Schuknecht
Jack Schuknecht a ajouté un commentaire,
CommentaireExplore recipes
Hi Paul,
Could you please provide us with your Zendesk subdomain so we can confirm which account you're asking about? If you're not sure what your subdomain is, have a look at the URL you use to access Zendesk. For example, in companyname.zendesk.com, 'companyname' is the subdomain. You can also use our login reminder tool -- just enter your email and you'll be emailed your Zendesk address.
If you are not a current Zendesk customer, you might be trying to reach someone who uses our software to provide support. We make software that companies use to give their customers a way to contact them for support, but we don't actually provide support for their product.
Once we receive your reply, one of our agents will be happy to look into your request as soon as possible.
Could you please provide us with your Zendesk subdomain so we can confirm which account you're asking about? If you're not sure what your subdomain is, have a look at the URL you use to access Zendesk. For example, in companyname.zendesk.com, 'companyname' is the subdomain. You can also use our login reminder tool -- just enter your email and you'll be emailed your Zendesk address.
If you are not a current Zendesk customer, you might be trying to reach someone who uses our software to provide support. We make software that companies use to give their customers a way to contact them for support, but we don't actually provide support for their product.
Once we receive your reply, one of our agents will be happy to look into your request as soon as possible.
Afficher le commentaire · Publication le 10 nov. 2021 · Jack Schuknecht
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Jack Schuknecht a ajouté un commentaire,
Commentaire de la communauté Feedback - Chat and Messaging (Chat)
Hey jamestowndistributors,
I'm happy to say this is actually something we already have an EAP going for and you can learn more in the link below!
Please let us know if you have additional questions and we'll be happy to assist further if needed!
Respectfully,
Jack
Afficher le commentaire · Publication le 24 févr. 2021 · Jack Schuknecht
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