Jean-Francois Weston
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Votes sur l’activité pour Jean-Francois Weston-
Bonjour Mourad, comme écrit dans l'article Où est l’option d’exportation de données ? pour accéder aux fonctionnalités d'exportation dans votre compte, il faut prendre contact avec notre équipe d’a...
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Hi Ravindranath, In order to know the full set of commands available with this functionality, I would recommend you read the following article ZCLI documentation on GitHub. And for information, her...
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Bonjour Frédéric, Malheureusement il n'est pas, actuellement, possible d'avoir un redimensionnement automatique des tableaux que vous avez créés dans le module Explore de Zendesk.Néanmoins, soyez a...
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Hi Ann, Would you have set conditions to ticket forms with conditional ticket fields?Because that could explain why you still have the different forms for your users to choose from.Have a look at t...
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Commentaire officiel Hey Anita, natively, it is not yet possible to change the color of part of the description in macros.
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Hi Adela and thank you for reaching out to the Technical support of Zendesk.There are several ways to measure the Talk productivity in Zendesk.One of them will be using the Talk Dashboard and for t...
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Hi Omar and thank you for reaching out. I think you have used the best way to handle the situation. And I can't provide another way that would be less tedious or more efficient. Enjoy the rest of ...
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Hi Florian, to improve the situation, when you have a high Jitter, you could, if you are connected in Wi-Fi change to an Ethernet cable connection as well as verify that the setting of your networ...
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Hi Joy, Thank you for your question. Last Seen is not native to Zendesk, which is why we are having trouble trying to define it for you without knowing why it was initially set. The "last seen" fi...