Jennifer Rowe

1. Support
2. ...
3. Zendesk basics
4. Viewing the Support Admin home page

Thanks for letting us know David Crowther.  You are correct that the URL has a typo in it! We've fixed it in the article. The correct URL is: https://your_subdomain.zendesk.com/agent/admin/overview...

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• Jennifer Rowe
• Création 18 mai 2022 20:05
• 0 vote

1. Zendesk Suite
2. Getting Started with Zendesk Suite
3. About Zendesk channels

Oops! Fixed now. Thanks for letting us know, José Caldas!

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• Jennifer Rowe
• Création 3 mai 2022 17:57
• 0 vote

1. Zendesk updates
2. Announcements
3. Announcing changes to views pagination and sorting user profile pages

Thanks for letting us know about the broken link, Matthew. I've updated it.

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• Jennifer Rowe
• Création 2 mai 2022 20:12
• -3 votes

1. Policies and programs
2. Zendesk programs and services
3. Improvements to your Zendesk Customer Support experience [Updated June 22, 2022]

This article has been updated with the April 20th release notes for the Zendesk Customer Support experience. Thanks!

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• Jennifer Rowe
• Création 20 avril 2022 20:48
• 0 vote

1. Support
2. ...
3. Workflows
4. Workflow recipe: Setting up basic change management (IT example)

Thank you, Sean, for reporting this! It's fixed now! 

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• Jennifer Rowe
• Création 12 avril 2022 20:55
• 0 vote

1. Support
2. ...
3. Agent guide for Support
4. Macros resources

Thanks for letting us know, Ola!  I've removed the dead links. They were old community tips that have been archived for various reasons. Sorry about that!

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• Jennifer Rowe
• Modifié 11 avril 2022 17:57
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1. Zendesk updates
2. Announcements
3. Current and upcoming Zendesk betas

Corrected link! We apologize for mistakenly sending a restricted link yesterday. It's been corrected below. Thank you! ----------------------------------------------------------------------- Not an...

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• Jennifer Rowe
• Modifié 11 avril 2022 19:00
• 0 vote

1. Zendesk updates
2. Announcements
3. Current and upcoming Zendesk betas

Not an EAP or beta this time, but here's an opportunity to provide feedback to the Product team for the "Bring your own server" feature in the discovery phase. The team would love your feedback. Br...

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• Jennifer Rowe
• Modifié 11 avril 2022 19:00
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1. Support
2. ...
3. Agent guide for Support
4. Macros resources

We've fixed the link in the article. Thanks, Corey Purves

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• Jennifer Rowe
• Création 18 mars 2022 21:22
• 0 vote