JJ Miclat
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Dernière activité effectuée par JJ Miclat-
JJ Miclat a créé un article,
Informations sur l’événement de la communauté Table ronde des gestionnaires de projet de l’espace de travail d’agent
Chers clients Zendesk, L'espace de travail d'agent est la solution omnicanal moderne de Zendesk permettant aux entreprises de répondre à leurs clients quel que soit leur canal, sans perte de contex...
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JJ Miclat a ajouté un commentaire,
Hey everyone, We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Thursday, April 25th at 9 AM PDT for our PM Roundtable. It'll be an ope...
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JJ Miclat a ajouté un commentaire,
Hey everyone, We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Thursday, April 25th at 9 AM PDT for our PM Roundtable. It'll be an ope...
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JJ Miclat a ajouté un commentaire,
Hey everyone, We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Thursday, April 25th at 9 AM PDT for our PM Roundtable. It'll be an ope...
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JJ Miclat a ajouté un commentaire,
Hey everyone, We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Tuesday, April 25th at 9 AM PDT for our PM Roundtable. It'll be an open...
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JJ Miclat a ajouté un commentaire,
Hey Gábor Körtvélyessy! For all of us that support exclusively via email, does it mean that we now do have the option to put the composer at the top and to see the newest messages at the top in Ag...
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JJ Miclat a ajouté un commentaire,
And hey y'all!We hear you, in Agent Workspace the position of the conversation log is now at the top and the composer is at the bottom, and the order of messages in the conversation log is now olde...
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JJ Miclat a ajouté un commentaire,
Hey Olivier MAS! Placing custom field(s) in a form above the type/priority fields should keep them there (also just double-confirmed this in my demo account), this looks like an issue/regression yo...
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JJ Miclat a ajouté un commentaire,
Hi all, Custom ticket statuses is officially GA'd at 100% rollout across all Zendesk customers on Agent Workspace. Cheers,JJ
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JJ Miclat a ajouté un commentaire,
Apologies all, the General Availability launch of Custom Ticket Statuses (and all of the associated Apps Support API updates) got delayed to mid-Jan 2023.