Joyce
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Activité totale235
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés1 utilisateur
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Votes4
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Abonnements40
Aperçu des activités
Dernière activité effectuée par Joyce-
Joyce a ajouté un commentaire,
Hello Frank, For users and organizations import, the fields you can include in your CSV file are those in the article's table lists. The organization field cannot be replaced with organization_exte...
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Joyce a ajouté un commentaire,
Olá Adilson, Uma conversa entre um agente e um usuário final termina de forma diferente dependendo se sua conta está usando Mensagens versus chat em tempo real. Se você estiver no chat ao vivo ou u...
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Joyce a ajouté un commentaire,
Hallo Sammy, Wenn Sie nach Tickets suchen, die von einer bestimmten E-Mail-Adresse angefordert wurden, können Sie den Keyword-Requester für Ticketeigenschaften verwenden. Es wird erwartet, dass in ...
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Joyce a ajouté un commentaire,
Hallo Sammy, Bei der Suche nach E-Mail-Adressen können keine Platzhalter verwendet werden (e.g email:*<domain>). Sie müssen die E-Mail-Adresse des Benutzers oder „Keine“ angeben, um nach Benutzern ...
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Joyce a ajouté un commentaire,
Hello Joe, Our Development team has deployed an upgrade that should fix the call quality issue with MacOS Sonoma. While we continue on working on a fix for digital call quality. If you continue to ...
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Joyce a ajouté un commentaire,
Hello Chad, We do not have native functionality in Zendesk Sell that allows us to assign a contact to multiple companies. You can have multiple person contacts associated with a company contact but...
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Joyce a ajouté un commentaire,
Hello Sydney, Is it the Layout tab that is missing on your Contextual Workspace page? The Layout tab should be available when creating a new contextual workspace or when editing an existing one. Al...
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Joyce a ajouté un commentaire,
Hello Rachell, This will require us to look into your account to troubleshoot. I created a ticket for this concern and we will reach out to you via email for assistance.
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Joyce a ajouté un commentaire,
Hello Sam, That is a great suggestion that we can pass along to our Dev team. If you have time, please also write us product feedback here.
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Joyce a ajouté un commentaire,
Hello Tatiana, Yes, you can build your trigger to only fire when a comment text is present on a public reply and not for internal comments. To configure this, add the Comment > is > Public conditio...