Katie Dougherty
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Activité totale358
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Dernière activité
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Abonné à0 utilisateur
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Votes53
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Abonnements177
Commentaires
Votes sur l’activité pour Katie Dougherty-
Hi @..., Thank you for reaching out! At this time there's no way for Explore to track session-based data (ie. the amount of time an agent is online). Our Explore team is looking into adding additio...
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Hi @..., You are correct that negative deal values are currently not supported within Sell. I will be sure to pass this feedback to our Product Team! If you have a moment, could you elaborate a li...
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David González Thank you so much for sharing!
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Hi @..., Thanks for reaching out! The best way to keep your desired formatting would be to "paste and match style" when you copy and paste your paragraphs of text. However, if you are running into...
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Hi @..., Thank you for reaching out! I will be sure to pass your feedback to our Product Team about adding an email option to the account-wide activity feed on your dashboard, thank you for that su...
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Hi @..., Understood! I will be sure to pass this feedback to our Product Team so we can work on adding Chat and Talk metrics to track session-based data. Thank you for your feedback!
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Hi @..., Thank you for this feedback! The product team that worked on email sequences for leads is actively working to expand sequencing functionality and improve the current features. I will make ...
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Hi @..., Are you referring to the Support Product? If so, our triggers and automation features will allow you to send replies and take actions based on specific conditions. I hope this helps!
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Hi Zahida, If you are using the out-of-office app, it depends on the app configuration. There's a "force unassign" option that I believe will help you accomplish your goal! See the article, Instal...
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Thank you for the clarification, Greg Williams You should be able to preview the HTML code in the Email templates section of your Email settings (see my screenshot below). The next step would be to...