Lisa Kelly
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Activité totale624
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés38 utilisateurs
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Votes13
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Abonnements226
Commentaires
Activité récente par Lisa Kelly-
Hi Folks, Thank you for your patience! Side conversations in the context panel is now available as a GA release. See Activating and deactivating side conversations in the context panel.
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Hi Nora, Thank you for your interest. The feature is still rolling out. See the Announcement for details. Also, you have to have an Enterprise (or Enterprise plus) plan with Agent Workspace activat...
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Hi Joey. It's fixed. Thanks for the heads up! I hope you enjoy the feature!
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New EAP for Admin Center High-volume API dashboard Zendesk is working to provide customers with better visibility into their API traffic and usage profile. For qualified customers, Zendesk is offer...
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Hi John, Thanks for asking. Currently, there are no plans to change the pricing model for this add-on.
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Hi Emily, Changes to the ticket properties panel should be "per user" See this sentence from the article: "When you’ve reached the desired width, stop dragging. Your adjustments are maintained acr...
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Hola Andressa, I don't speak Spanish, but I think I know what you're asking. If you're using the Zendesk Agent Workspace, you need Support to view and manage Chat conversations.
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Holly. If you are having a problem with this feature, contact Zendesk Customer Support so they can help you with your issue.
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Thanks, Derek, It's fixed now. Here are the links: Sign up for the EAP Provide feedback in the EAP community
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Sam, if you have issues with the migration, you need to contact Zendesk Customer Support.