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Ludwig P.
Adhésion le 23 juin 2022
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Dernière activité le 27 févr. 2025
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Dernière activité effectuée par Ludwig P.
Ludwig P. a ajouté un commentaire,
Looks like you already opened a ticket about this, and our Tier 3 team helped you out.
Afficher le commentaire · Publication le 02 janv. 2025 · Ludwig P.
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Ludwig P. a ajouté un commentaire,
It looks like you've started a conversation with us, and I've responded to your message.
Afficher le commentaire · Publication le 12 déc. 2023 · Ludwig P.
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Ludwig P. a ajouté un commentaire,
It looks like you've started a conversation with us and I've responded to your message.
Afficher le commentaire · Publication le 03 mai 2023 · Ludwig P.
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Ludwig P. a ajouté un commentaire,
At the moment, there isn't a way to exclude archived articles in article verification filters.
You may want to upvote and engage into this post from our Feedback - Help Center (Guide). Our Product Managers actively monitor our feedback threads, and conversations with high user engagement ultimately get flagged by the team for roadmap planning.
Afficher le commentaire · Publication le 28 déc. 2022 · Ludwig P.
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Ludwig P. a ajouté un commentaire,
As there isn't a native way to transcribe calls/meetings in Sell. However, you may want to check the app integration Fireflies.ai for Sell that automatically log calls, transcripts, and notes into Zendesk Sell from our Apps Marketplace.
Afficher le commentaire · Publication le 27 déc. 2022 · Ludwig P.
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Ludwig P. a ajouté un commentaire,
You may want to review the plan subscription on your account as adding subsections to create more levels in your help center is available for Suite Enterprise/Enterprise Plus or Guide Enterprise plan.
Afficher le commentaire · Publication le 27 déc. 2022 · Ludwig P.
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Ludwig P. a ajouté un commentaire,
At the moment, CSAT being sent by automation or trigger is standardized to present Good/Bad. On the other hand, you may want to check our Apps Marketplace that will allow you to send survey the way you want it.
Afficher le commentaire · Publication le 27 déc. 2022 · Ludwig P.
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Ludwig P. a ajouté un commentaire,
Currently, we have Hubspot integration for Support and Sell.
I'd recommend that you start a post about your use-case in our Feedback - Platform: Apps & Integrations using the Product Feedback Post Template. Our Product Managers actively monitor our feedback threads, and conversations with high user engagement ultimately get flagged by the team for roadmap planning.
Afficher le commentaire · Publication le 26 déc. 2022 · Ludwig P.
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Ludwig P. a ajouté un commentaire,
Currently, the Google Drive integration with Sell allows you to create folders for and attach files to deals. Those folders and files are located in your Google Drive account and displayed on the deal card. Regarding the Sell roadmap, We don't have new features to highlight coming in 2023.
Afficher le commentaire · Publication le 26 déc. 2022 · Ludwig P.
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Ludwig P. a ajouté un commentaire,
As you've started a conversation with us. I'd be happy to jump right in. Talk to you soon!
Afficher le commentaire · Publication le 17 nov. 2022 · Ludwig P.
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