
Madison Hoffman
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Activité totale208
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés59 utilisateurs
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Votes52
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Abonnements102
Aperçu des activités
Dernière activité effectuée par Madison Hoffman-
Madison Hoffman a ajouté un commentaire,
Hi Emily, you can alter the font size of the titles by changing the h4 tags in this line to something else (h5 or h6 as demonstrated here): <h4 class="blocks-item-title">{{name}}</h4> If you're lo...
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Madison Hoffman a ajouté un commentaire,
Hi Jake! It sounds like you're referring to Rapid Resolve. If so, Eric shared a recipe for reporting on this in Explore here in the Community: https://support.zendesk.com/hc/en-us/community/posts/4...
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Madison Hoffman a ajouté un commentaire,
Hi Jana and Marci, the first 75 words of the article body are weighted regardless of any formatting or styling. So a TOC or summary can be a good thing, but keep in mind that the model is going to ...
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Madison Hoffman a créé un article,
Pourquoi les utilisateurs sont-ils redirigés vers https://votre_sous-domaine.zendesk.com au lieu de mon adresse mappée sur l'hôte ?
Question J'ai configuré le mappage d'hôte, mais quand je visite mon centre d'aide, Zendesk me redirige vers https://yoursubdomain.zendesk.com. Pourquoi ? Réponse Pour vous assurer que tous les para...
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Madison Hoffman a ajouté un commentaire,
Hi Rebeca! Our audience predominantly uses our content in English and English is our source language, so we look at utilization of our content in English to try and understand which is being used m...
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Madison Hoffman a ajouté un commentaire,
Hey Annalisa, just circling back to report that a change to this behavior was released on August 17. Thanks for sharing your honest thoughts!
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Madison Hoffman a ajouté un commentaire,
Hey everyone, just circling back to report that a change to this behavior was released on August 17. Thanks for sharing your honest thoughts!
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Madison Hoffman a ajouté un commentaire,
Hey CJ! This is definitely live and active today for all customers who contact Support. The bot will share this message once you've submitted your request as it passes the conversation into our que...
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Madison Hoffman a ajouté un commentaire,
Hi Annalisa! Thanks for sharing your feedback - as Dave indicated, the widget pops up when you have an unread notification from Zendesk or Z Bot. Once you click into those conversations and read th...
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Madison Hoffman a ajouté un commentaire,
Hi everyone, so sorry for the silence on this one and I want to acknowledge that we hear your frustration with this behavior. We were consistently hearing from customers that it was difficult to kn...