Max McCal
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Max McCal-
Max McCal a ajouté un commentaire,
Kim Dickey – Guide events are something we're focussed on this year. While we don't currently track Help Center activations and deactivations, you will start to see them in Q2 of this year.
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Max McCal a ajouté un commentaire,
Thanks, Serge. This is definitely not possible today, but an idea worth exploring for sure. We appreciate it.
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Max McCal a ajouté un commentaire,
That sounds like exactly what I'm describing. Anyone can submit a ticket. It is open to anyone. However, some forms are restricted to authenticated users, while some are available to anyone. Yes?
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Max McCal a ajouté un commentaire,
Serge Pincon can you confirm I'm understanding you correctly? You're saying you'd like to have ticket submission available to any person who comes to your help center, but restrict certain forms to...
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Max McCal a ajouté un commentaire,
Hi, Sebastian Jurk (Team Bitpanda) This sounds like it may be a bug, or at the very least it's not our intent that users should be logged in through the wrong method. It would be great if you could...
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Max McCal a ajouté un commentaire,
Hey, all – No updates as yet. We have had discussions about some of these topics, but we have not put this into any particular action as of yet.
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Max McCal a ajouté un commentaire,
Hi, Simon I'm not an expert in Javascript, and wouldn't know. I'd guess you're considering using a custom theme in the Help Center to do something? I wouldn't be able to comment on the possibility...
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Max McCal a ajouté un commentaire,
Hey, all – We really appreciate the interest and feedback here. I can definitely see how this idea has merit. I agree that the gap between an open helpdesk anyone can join and a closed one in which...
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Max McCal a ajouté un commentaire,
Commentaire officiel Thanks all for your comments. This is the first time this has come across my attention, and I wanted to reply, because I think this is an interesting and useful idea. It's a fairly significant proj...
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Max McCal a ajouté un commentaire,
Hi, all Though we don't yet have a solution in place for this, we are still working towards this goal. We have so many permissions related improvements to make that prioritizing between them is di...