Max McCal
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Max McCal-
Max McCal a ajouté un commentaire,
Hey, François Bellavance This feature will be available in January as an early access program. We will definitely make an update here once it is live with instructions on how to get access.
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Max McCal a ajouté un commentaire,
Hi, Scott Holm Overall the default brand doesn't have that much impact on how you ultimately run your support instance, so it shouldn't matter too much. There are two main consequences: Your defau...
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Max McCal a ajouté un commentaire,
Prabu — You can also sign up for an early access program for the automatic deletion feature I mentioned.
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Max McCal a ajouté un commentaire,
Hi, Prabu — The "All tickets" view is customizable, so I can't say for sure whether it does or does not contain Closed tickets. No view will ever show Archived tickets, however, so you will have mo...
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Max McCal a ajouté un commentaire,
Hi, Prabu — Redaction deletes the file and replaces it with a blank file. Redacting attachments will definitely reduce your total storage burden.
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Max McCal a ajouté un commentaire,
Hey, all –Thanks for raising this issue. I'll address the headers individually. Strict-Transport-Security – This is in place, as the report from securityheaders.com shows. Content-Security-Policy ...
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Max McCal a ajouté un commentaire,
Hi, Marcello – We are still planning to make a release this year. We'll come back to this thread when we can make the release date known.
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Max McCal a ajouté un commentaire,
Hi, AppuSamy – There are a few things at play here, so let me define some terms to help make this clearer. When you use Zendesk, you have an "Instance" of Zendesk (sometimes called an "account")....
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Max McCal a ajouté un commentaire,
Kim Dickey – Guide events are something we're focussed on this year. While we don't currently track Help Center activations and deactivations, you will start to see them in Q2 of this year.
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Max McCal a ajouté un commentaire,
Thanks, Serge. This is definitely not possible today, but an idea worth exploring for sure. We appreciate it.