Michael Froeming
-
Activité totale79
-
Dernière activité
-
Membre depuis
-
Abonné à0 utilisateur
-
Abonnés4 utilisateurs
-
Votes0
-
Abonnements27
Commentaires
Activité récente par Michael Froeming-
Hi Gaurav, We're using our own API for that page. It's the Status API as documented here: https://developer.zendesk.com/api-reference/status_api/status_api/.
-
Hi Gerardo, Currently, there's no way to ask the callers their email or other details before initiating a call. We encourage you to create a new post in the Talk Product Feedback topic in our commu...
-
Hi Tan, Agents on the default Staff role won't have access to the Talk dashboard. You can give them access via the default Talk roles or via custom roles with Talk dashboard access. Here's a relate...
-
Hi RJ, Sounds like you don't have the agent workspace enabled for your sandbox instance. Here's how you can enable it so you can resize the sidebar: Enabling and disabling the Zendesk Agent Workspa...
-
Hi Leo, My name is Michael with Zendesk support. Are you experiencing issues with this trigger? Please feel free to contact our support team, and we'll do our best to help. Best,
-
Hi Louis, My name is Michael with Zendesk support. You can follow this section in our help center so that you'll be notified of new updates.
-
Hello Eckhard, At this time, unfortunately there really is no way to permanently bulk delete users in the interface. I've marked this conversation as product feedback for review, which means that ...
-
Hi Jacqui, Only when users are permanently deleted. There's currently no way to do it in bulk within the admin center, but you can use this API endpoint instead: https://developer.zendesk.com/...
-
Hi Sunita, I've taken a look and found that other users are discussing similar needs here: https://support.zendesk.com/hc/en-us/community/posts/360038677653-How-to-print-a-side-conversation- You c...
-
Hi Cooper, I tested it out on my end using my Mac and the shortcuts worked fine. For shortcuts that shows the alt button, the counterpart of it in Mac is the option button. Michael Froeming | Seni...