Mick O'Donnell

1. Communauté
2. Feedback - Developer Platform
3. R8 obfluscation causing reflection issues

Hi Maciej! Thanks for your comment. Firstly, can you let us know which SDK you are using, and we can see if we can help you out please?  Secondly, just in case you haven't seen it, we have a known ...

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• Mick O'Donnell
• Création 10 novembre 2021 16:51
• 0 vote

1. Communauté
2. Developer - Zendesk SDKs
3. Android: Update Support Annotations

Hi Simon & Gabriel, Thanks for posting this! We've prioritized upgrade work on the Zendesk SDKs to ensure that all of our Android dependencies are up to date, and will have a resolution for this in...

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• Mick O'Donnell
• Création 10 novembre 2021 14:42
• 1 vote

1. Communauté
2. Developer - Zendesk SDKs
3. [Android] Removing Flexbox jCenter dependency

Hello, We've prioritized the fix for this issue on all SDKs will have a resolution in the near future. The work-around to upgrade to Flexbox 3.0.0 should work fine for now. Apologies for any inconv...

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• Mick O'Donnell
• Création 10 novembre 2021 14:36
• 1 vote

1. Communauté
2. Developer - Zendesk SDKs
3. ZendeskSDKMessaging integration issue

Hi Antoine, We're sorry that this causes you an inconvenience. It's mentioned here in our Developer Documentation: The Zendesk SDK for Messaging is not compatible with the Classic SDKs. Using both...

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• Mick O'Donnell
• Création 8 novembre 2021 13:16
• -1 votes

1. Communauté
2. Developer - Zendesk SDKs
3. ZendeskSDKMessaging integration issue

Hi there! The reason that you are running into these issues is because our new Zendesk SDK for messaging does not work with our other SDKs at this time. You can use either the Zendesk Support SDK o...

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• Mick O'Donnell
• Création 8 novembre 2021 09:00
• -1 votes

1. Communauté
2. Developer - Zendesk SDKs
3. Mac Catalyst support Update?

Hi Kris, The former. It will compile, and it may work for the majority of functionality provided, but we can't provide support at this point I'm afraid. I understand that this is disappointing to y...

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• Mick O'Donnell
• Création 8 novembre 2021 08:53
• 0 vote

1. Communauté
2. Developer - Zendesk SDKs
3. Error on integrating mobile SDK

Hi Shabnam, If you click on the link that Max sent through, the details that we need are listed in that document: The information should include: SDK version This is necessary for our Customer Sup...

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• Mick O'Donnell
• Création 8 novembre 2021 08:44
• 0 vote

1. Communauté
2. Developer - Zendesk SDKs
3. Mac Catalyst support Update?

Hi Kris, I'm a Product Manager in Zendesk working on the mobile SDKs. I'm afraid that we don't have plans to support Mac Catalyst on our mobile SDKs at the moment as the cost of supporting this out...

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• Mick O'Donnell
• Création 4 novembre 2021 16:54
• 1 vote

1. Communauté
2. Developer - Zendesk SDKs
3. Connection error chat SDK - iOS/Flutter

Hi Renata Oliveira - Sorry for the delayed reply, but if it's still useful to you, the demo iOS app for Chat SDK v2 can be found here. We've also added file and image upload support to our more rec...

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• Mick O'Donnell
• Création 1 novembre 2021 09:39
• 0 vote

1. Communauté
2. Developer - Zendesk SDKs
3. Android Zendesk Support SDK not explaining how to enable permissions after multiple denies

Hi, I'm a product manager working on the mobile SDKs at Zendesk. Thank you for bringing this to our attention! We've prioritized an improvement in our SDKs to display the required instructions to t...

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• Mick O'Donnell
• Création 17 septembre 2021 11:33
• 0 vote