Nicole Saunders
Head of community at Zendesk and host of the Conversations with Zendesk podcast.
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Activité totale4372
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés19 utilisateurs
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Votes1647
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Abonnements1464
Aperçu des activités
Dernière activité effectuée par Nicole Saunders-
Nicole Saunders a ajouté un commentaire,
Hi Whitney, so sorry to hear that you were having issues. Were you ultimately able to join? If not, I know there's a recording that you can access from the registration page linked above.
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Nicole Saunders a créé une publication,
Don't miss Zendesk's Next Big AI Drop
Join our virtual product reveal to learn about our new generative AI capabilities—and how they’re impacting CX, EX, and data security.Get the latest news and announcements on Zendesk AI, includin...
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Nicole Saunders a créé une publication,
Conversations with Zendesk featuring Lovevery - September 28, 9:30am PT
TerminéeThe end-of-year rush can be many a CX team’s greatest challenge of the year. And keeping customers and agents happy during that time? No easy feat. Lovevery’s VP of Customer Exp...
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Nicole Saunders a créé une publication,
NEW User group: Reporting and Analytics - First meetup Thursday, Sept. 28 - Unboxing the Support Dashboard
TerminéeIf you work heavily with data and reporting in your day-to-day role, the new Reporting and Analytics Zendesk User Group is for you. We'll meet regularly to cover topics relevant to those whose jobs...
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Nicole Saunders a ajouté un commentaire,
Hi all, Here's the official feature request thread for this functionality: Allow articles to be posted to multiple sections This is where the product team will continue to provide updates on the re...
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Nicole Saunders a créé une publication,
Democratizing Creativity through AI with the New Yorker's Matthew Hutson - Conversations with Zendesk podcast - episode 8
On the Conversations with Zendesk podcast, we've talked about a lot of the great things that AI will do for businesses and CX. In the latest episode, we broke new ground and got into some of the wa...
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Nicole Saunders a ajouté un commentaire,
Commentaire officiel There's another, larger thread for this request here: Notifications for when a Salesforce integration data sync failsWe're going to close this one for comments and aggregate feedback and votes there.
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Nicole Saunders a créé une publication,
Upcoming Event: A CX Moment with Recharge - August 24, 2023
TerminéeNext week, Zendesk will host a 30-minute rapid-fire conversation with Zendesk’s Roisin Hunt and Ty Bailey, Vice President of Services at Recharge Payments. They will discuss how to: ...
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Nicole Saunders a ajouté un commentaire,
Hi Tina, Thanks so much for your feedback. However, the product manager for Gather has let us know that subtopics are not planned for development, and workarounds will continue to need to be used.
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Nicole Saunders a ajouté un commentaire,
Hi Carmen, There is a way to do it. Please see the discussion in this community thread for the details on how to get comments to thread on Facebook: Facebook Comments