Nova Dawn

1. Support
2. ...
3. Ticket customization
4. Creating pre-filled ticket forms

Thanks for raising this Simon Blouner, it's a good addition to the documentation.

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• Nova Dawn
• Création 20 avril 2021 15:28
• 0 vote

1. Account
2. ...
3. How to solve general issues with the account
4. Generating a HAR file for troubleshooting

Cheers Brett, I have updated the article accordingly :)

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• Nova Dawn
• Création 19 avril 2021 12:31
• 0 vote

1. Zendesk updates
2. Announcements
3. Current and upcoming Zendesk betas

WhatsApp for Sell New in! WhatsApp for Sell EAP WhatsApp is the most popular mobile messenger app worldwide, used by more than 1.5 billion people in over 180 countries. WhatsApp for Sell allows bus...

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• Nova Dawn
• Création 24 mars 2021 14:22
• 0 vote

1. Zendesk updates
2. Announcements
3. Current and upcoming Zendesk betas

Adding new functionality to the Zendesk Agent Workspace! Knowledge in the Agent Workspace Agents can use content from your knowledge base, and community, to answer questions across tickets, chats, ...

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• Nova Dawn
• Création 9 mars 2021 12:16
• 0 vote

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Staging content updates for an existing article for review

Thanks Brett and Devan - I've updated the article accordingly :)

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• Nova Dawn
• Création 4 janvier 2021 13:37
• 0 vote