Nova Dawn
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Activité totale458
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Dernière activité
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Abonné à0 utilisateur
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Abonnés31 utilisateurs
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Votes3
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Abonnements142
Commentaires
Votes sur l’activité pour Nova Dawn-
Thanks Jeremy! Yes, we're all pretty excited about the upcoming OLAs. Good catch by the way. I've updated the article accordingly.
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Sell detailed hierarchy view is no longer supported as better alternatives exist.To have a hierarchy view, use alternatives such as Sell smart lists or Explore, see: Creating a hierarchy view using...
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Thanks Dave and Stephanie, I've updated the article accordingly.
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Sell mobile reports: On March 31, 2023, this feature will be removed from all accounts as you can access reporting and analysis via the desktop version of Support or on Sell. For more information, ...
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The native integration for Mailchimp in Sell: On January 9, 2023, the native integration will be removed. You can install the Mailchimp for Sell app from the Zendesk marketplace. For more informati...
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Sell Voice: As of Friday December 16, 2022, Zendesk can no longer guarantee the same number in Sell Voice for a reactivated user if their account has been deactivated for at least three months.
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Hi Milos! We've had a look into this. I think perhaps Philip and you may have been in Support, reading the Support article Adding an agent signature to ticket email notifications and then clicked ...
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Thanks Julien, good catch - I have updated the article accordingly
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The link to Can I create an article template? is broken. However this article is also very helpful: Adding multiple article, section, and category templates to your theme.
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From 31 August, 2022, Zendesk will no longer provide support for Basic authentication with Exchange/Office 365 calendar in Sell and Integrating Sell contacts with Microsoft Exchange.