
Orsolya Forster
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Orsolya Forster-
Orsolya Forster a ajouté un commentaire,
Hi Ryan Boyer, We plan to make the new metrics available in Q3. I realised that I initially communicated Q2 in this thread, so a correction was due. Cheers!
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Orsolya Forster a ajouté un commentaire,
Hello all, The current datasets (Knowledge base, Search and Community) allow you to filter on user roles, and distinguish anonymous users, logged in end users and staff. I certainly understand the ...
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Orsolya Forster a ajouté un commentaire,
Commentaire officiel Hi Ryan, User-level tracking is not yet supported by the Guide reporting, however, we're working on a new dataset with more insights to the help center visits. We will be capturing visitors' journe...
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Orsolya Forster a ajouté un commentaire,
Hi all, We needed to reschedule the release of this attribute to Q3 due to other priorities. We understand how important this is for your reporting, the category attribute also is a priority on our...
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Orsolya Forster a ajouté un commentaire,
Thanks for the feedback Brianne Reinhardt! What you need is currently not supported by Explore, queries will return results of data that is already there. Here you can read about what values are re...
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Orsolya Forster a ajouté un commentaire,
All clear, thank you. As said earlier, I marked your request for future improvements. Cheers!
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Orsolya Forster a ajouté un commentaire,
Hi Daniela FONSECA VITERI, Can you elaborate what you mean by page view level click rate and session level click rate? Cheers!
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Orsolya Forster a ajouté un commentaire,
Hi Jessica Rivera, Yes, in Q3 we will roll out the article upvotes and downvotes metrics. We're working on it as we speak, therefore I'm marking this thread "Planned". Cheers!
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Orsolya Forster a ajouté un commentaire,
Thank you Maggie St.Clair for your feedback. Can you help me understand the "org that user is linked to" a bit better? Are you interested in the user organisation info in Support or in the company...
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Orsolya Forster a ajouté un commentaire,
Thank you Brianne Reinhardt for your feedback. The need for topic subscriptions is clear to us and I'm capturing your comment for future improvements. As the community dashboard has just been rele...