Rad

1. Communauté
2. Zendesk Sell Q&A
3. Bulk Upload country and state values in Sell

Hi Sai, I was working on an existing ticket regarding this same post. I will continue to work with you on that ticket to keep everything in one place and I will close this request. Thank you,

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• Rad
• Création 12 septembre 2022 08:22
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. User can't load chat on website

Hello Lunik,A ticket has been created for you since this issue needs further investigation. You will be notified via email. 

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• Rad
• Création 27 janvier 2022 08:36
• 1 vote

1. Communauté
2. Zendesk Suite Q&A
3. How do I reach out to zendesk support through a request form directly? The bot is not working.

Hi Richard, We would like you to know that a ticket has been created for this query and is being taken care of. Our Finance team is already working on it and they will reach out to you.Thank you.

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• Rad
• Modifié 11 janvier 2022 11:40
• 0 vote

1. Support
2. ...
3. Agent guide for Support
4. Viewing, recovering, and deleting suspended tickets

Hi Melissa, When recovering a deleted ticket no tag will be added as an identifier. You have an option to report on the number of deleted tickets that were recovered using the Ticket updates datase...

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• Rad
• Création 11 janvier 2022 09:38
• 0 vote

1. Support
2. ...
3. Email
4. Why do emails thread to the wrong ticket?

Hi CJ, To check the message ID of an email, you can open a ticket created by inbound email and you have the option to view and download the original email.Please see Viewing the HTML and original s...

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• Rad
• Création 14 décembre 2021 13:30
• 0 vote

1. Guide
2. ...
3. Help Center customization
4. How can I display an article or section in multiple sections or categories?

Hi Yoni, It looks like my colleague is already working with you on a ticket with the same query. Please respond to the existing ticket 😊️ Thank you.

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• Rad
• Création 10 novembre 2021 08:41
• 0 vote