Rob Stack
-
Activité totale1027
-
Dernière activité
-
Membre depuis
-
Abonné à0 utilisateur
-
Abonnés23 utilisateurs
-
Votes153
-
Abonnements446
Aperçu des activités
Dernière activité effectuée par Rob Stack-
Rob Stack a créé un article,
Nouveautés Zendesk : février 2023
Cliquez sur S’abonner dans la section Nouveautés pour être prévenu chaque mois de la publication des nouveautés. Découvrez les nouveautés du mois : Support Utilisateurs Assistants et automatisme...
-
Rob Stack a ajouté un commentaire,
Hi Sergey Kandaurov, which Talk plan are you on? If you take a look at the banners at the top of the article, you'll see which plans are supported by overflow calls. If you do have a supported plan...
-
Rob Stack a ajouté un commentaire,
Hi Brian Coakley, I'm going to take your request into a ticket to figure out what's happening. Somebody should contact you soon.
-
Rob Stack a ajouté un commentaire,
Hi Olivier Degardin, I've opened this as a ticket for you. Someone will be in contact soon to investigate this with you.
-
Rob Stack a ajouté un commentaire,
Hi Jack, thanks for pointing this out!The broken link is now fixed. Thanks again.
-
Rob Stack a ajouté un commentaire,
Hi Bill, thanks for pointing this out. The link is now fixed.
-
Rob Stack a ajouté un commentaire,
Hi Bobby, thanks for pointing this out. The link is now fixed.
-
Rob Stack a ajouté un commentaire,
HI, Will Yolen, this feature has now been released and is available on certain Zendesk plans. To learn more, see Configuring unified agent status
-
Rob Stack a ajouté un commentaire,
Hi Flair Customer Support, thanks for the feedback. I wasn't able to replicate this behavior in my instance. I'm going to open a ticket on your behalf so the team can investigate this. You should h...
-
Rob Stack a créé une publication,
Omnichannel routing and agent statuses documentation
Welcome to the omnichannel routing and agent statuses beta. Read the following documentation to help you learn about omnichannel routing: About omnichannel routing (beta): Overview information ...