Salvador Vazquez

1. Zendesk updates
2. Announcements
3. Announcing changes to views pagination and sorting user profile pages

Stella Kang I just did a bulk update of those who have filled it out so far. You can expect 1-3 days delay between signing the form and having it updated. 

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• Salvador Vazquez
• Création 17 avril 2023 16:11
• 0 vote

1. Zendesk updates
2. Announcements
3. Announcing changes to views pagination and sorting user profile pages

Thank you all for the insightful feedback. I understand it may be frustrating to get functionality removed that you have been used to for so long. We want to make sure our product scales and perfor...

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• Salvador Vazquez
• Création 13 avril 2023 17:26
• -11 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Views limitation

We have been making some great progress that I would like to share with all of you. We are currently in a small and closed EAP where we are increasing the number of shared views to 30 and the numbe...

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• Salvador Vazquez
• Création 23 mars 2023 22:28
• -2 votes

Commentaire officiel

1. Communauté
2. Feedback - Ticketing System (Support)
3. Views limitation

We have been making some great progress that I would like to share with all of you. We are currently in a small and closed EAP where we are increasing the number of shared views to 30 and the numbe...

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• Salvador Vazquez
• Création 23 mars 2023 22:25
• 0 vote

Commentaire officiel

1. Communauté
2. Feedback - Ticketing System (Support)
3. Change of behaviour: search default sort after clicking a header is asc and used to be desc

Hi Rom Hirsh,  Thank you for posting this. We recently made a change to the table which had this unintended change. We are currently working to bring the previous default order of sorting back. I w...

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• Salvador Vazquez
• Création 3 mars 2023 18:44
• 0 vote

1. Zendesk updates
2. Announcements
3. Announcing changes to views pagination and sorting user profile pages

Hello all, Another key update from me. I have updated the dates to reflect the latest roll out dates for March 21 - 31, 2023. We hope the new filtering capability will ease the transition to this n...

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• Salvador Vazquez
• Création 9 février 2023 17:09
• -13 votes

1. Zendesk updates
2. Announcements
3. Announcing changes to views pagination and sorting user profile pages

We have pushed the rollout of this until after the holiday high season and will get the change in towards the end of Q1 2023 with more details to come as we solidify a date.

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• Salvador Vazquez
• Création 8 novembre 2022 21:55
• -3 votes

1. Zendesk updates
2. Announcements
3. Announcing new in-view filtering capabilities

For those who may not have seen the new announcement, we have introduced more ticket fields that are filterable that finished rolling out today.  https://support.zendesk.com/hc/en-us/articles/50814...

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• Salvador Vazquez
• Création 3 novembre 2022 17:39
• 1 vote