Sean Cusick
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Activité totale117
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Dernière activité
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Votes23
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Aperçu des activités
Dernière activité effectuée par Sean Cusick-
Sean Cusick a ajouté un commentaire,
Commentaire officiel Hello everybody, thank you so much for taking the time to provide us with your feedback here. I understand the request however at this time we are not able to commit to prioritizing this feedback. ...
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Sean Cusick a ajouté un commentaire,
Commentaire officiel Hey Amy and all others, thank you so much for taking the time to provide us with your feedback here. I understand the request however at this time we are not able to commit to prioritizing this...
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Sean Cusick a ajouté un commentaire,
Commentaire officiel Thank-you everybody for taking the time to provide us with your feedback. This has been added to our backlog for possible future inclusion in the product. We have no ETA for when we might be able t...
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Sean Cusick a créé un article,
Mise à jour des exigences d’envoi de Google et Yahoo : ce que vous devez savoir
Récemment, Gmail et Yahoo ont annoncé qu’ils déployaient des modifications afin de réduire le volume de spam que reçoivent leurs utilisateurs. C’est une évolution positive vers laquelle Zendesk s’e...
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Sean Cusick a ajouté un commentaire,
Hi Flic I apologize that you are having this experience. I took a look at your open ticket with Advocacy, investigated further, and left an update in that ticket for that team. In general, we'd rec...
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Sean Cusick a ajouté un commentaire,
We are currently in development for an Authenticated SMTP Connector. We do not have an ETA for when that feature will be released. We will update this thread once we have more information.
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Sean Cusick a ajouté un commentaire,
We are currently working towards an Authenticated SMTP Connector feature. We hope to release it next year. We do not yet have an ETA for when that feature might be released.
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Sean Cusick a ajouté un commentaire,
Hi Phil Jarvis you would want to use the API or perhaps the Channel Framework to create these tickets. Currently those are the only channels that support creating tickets with that level of customi...
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Sean Cusick a ajouté un commentaire,
I can confirm that this feature is on our 2023 roadmap. We have no ETA at this time, though we will update this thread once we are ready to roll the feature out.
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Sean Cusick a ajouté un commentaire,
Commentaire officiel We have investigated this issue, with help from Netsuite, and we have determined that we are unable to loosen our suspension policies around Netsuite’s traffic. They are an auto-generator as well a...