Shannon Pesta
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Activité totale168
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés3 utilisateurs
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Votes3
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Abonnements107
Aperçu des activités
Dernière activité effectuée par Shannon Pesta-
Shannon Pesta a ajouté un commentaire,
Hi Ron! While custom code is possible, it is not supported. Sadly, we do not have any scripts or recipes to achieve this. If you'd like to add your own CSP headers, this would fall on you and/or y...
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Shannon Pesta a ajouté un commentaire,
Hey Kaila! Thanks for your question. I have a few follow-up questions about your current workflow so I've created a ticket on your behalf. We'll continue the conversation there!
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Shannon Pesta a ajouté un commentaire,
Hi again, Clifford! You are correct, the call recording greeting options are applied to inbound calls only. We do not have outbound greeting options at this time, but it has been a feature request ...
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Shannon Pesta a créé un article,
Zendesk prend-il en charge les en-têtes CSP ?
Question Zendesk prend-il en charge l'utilisation des en-têtes de politique de sécurité du contenu (en-têtes CSP) dans le centre d'aide ? Réponse Non, Zendesk ne prend pas en charge les en-têtes CS...
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Shannon Pesta a ajouté un commentaire,
Hi Clifford! Thanks for your question! Within your Talk number settings and under the Call recording tab you have the options for what recording consent greeting you want to play to your callees. W...
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Shannon Pesta a créé un article,
Puis-je réagencer les champs de ticket personnalisés dans mon formulaire de contact ?
Question Puis-je réagencer les champs de ticket personnalisés dans le formulaire de contactdu Web Widget (Classique) ? Réponse Non, vous ne pouvez pas modifier l'ordre des champs de ticket personn...
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Shannon Pesta a ajouté un commentaire,
Hey Gualter! Welcome to the Community! Sadly, this feature is not available yet. But I will be sure to mark this as Product Feedback so it can be reviewed by our Product teams. Thanks!
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Shannon Pesta a ajouté un commentaire,
Hey Jahn! Thanks for your reply. Outgoing SMS messages from Zendesk can be replied to. I will create a ticket for us to continue troubleshooting! Talk to you there!
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Shannon Pesta a ajouté un commentaire,
Hi Jahn! Thanks for your comment! It is not possible to set a business name or caller ID for outgoing SMS messages. This is going to be controlled by the receiving device and if they have saved the...
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Shannon Pesta a ajouté un commentaire,
Hi again Dave! To answer your question, I'll need to gather more details about your specific use case and workflow. I have created a Support ticket to continue the conversation. Talk to you there!