Shannon Pesta
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Activité récente par Shannon Pesta-
Hi Jinmu! Thanks for letting us know! A fix for the links has been queued.
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Hey Jahn! Good question. When placing outbound calls from an end-user's profile, the Talk number used defaults to the last line used by the agent. More details here: Making outbound calls. Have you...
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Hi Nick! I created a Support ticket on your behalf for some additional troubleshooting. See you there!
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Hi Sami! Thanks for raising this with us. You are correct, E.164 number formatting does not include any dashes or parenthesis. I have updated the example used in this article to reflect that. Hopef...
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Hi Mandy! I see that a request was submitted to Support regarding this. Please look out for a reply from our team in that conversation. Thanks!
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Hi Sydney!You can report on this in Explore with the attribute Call IVR destination. This will return the group or external number of the IVR route. Here is a relevant Explore recipe, but instead o...
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Hi Ron! While custom code is possible, it is not supported. Sadly, we do not have any scripts or recipes to achieve this. If you'd like to add your own CSP headers, this would fall on you and/or y...
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Hey Kaila! Thanks for your question. I have a few follow-up questions about your current workflow so I've created a ticket on your behalf. We'll continue the conversation there!
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Hi again, Clifford! You are correct, the call recording greeting options are applied to inbound calls only. We do not have outbound greeting options at this time, but it has been a feature request ...
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Hi Clifford! Thanks for your question! Within your Talk number settings and under the Call recording tab you have the options for what recording consent greeting you want to play to your callees. W...