
Shiyu Zhu
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Shiyu Zhu-
Shiyu Zhu a ajouté un commentaire,
Hi there, A solution to this problem could be to use the Make API step to create a ticket into Support instead of the Transfer to Agent step. This way you will be able to capture the customer info...
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Shiyu Zhu a ajouté un commentaire,
We are planning to expose external_id as a system variable in Q1,2023.
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Shiyu Zhu a ajouté un commentaire,
Hey Gauri SanilThis is not possible but this use case has been prioritized on our roadmap to solve for H1, 2023. Thanks
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Shiyu Zhu a ajouté un commentaire,
Commentaire officiel Hey folks, Shiyu from the Flow Builder Product team. Thanks for all your feedback in regards to supporting links, this is something that the teams are working on right now. We are hoping to make th...
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Shiyu Zhu a ajouté un commentaire,
Hey Gabriele SannicandroThanks, I have captured your feedback for us to fix.
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Shiyu Zhu a ajouté un commentaire,
Hey okean123Thanks for the feedback. The issue has been fixed and it would be great if you can confirm.
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Shiyu Zhu a ajouté un commentaire,
Roberto Salinas E.RIght now, there is a limitation where forms are not supported on social channels. We plan to address this problem later on this year
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Shiyu Zhu a ajouté un commentaire,
Shayan MoussawiGreat question. We are in the process of revamping the data collection experience; with the upcoming release, you will be able to configure the bot to collect information anywhere in...
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Shiyu Zhu a ajouté un commentaire,
Rafael SantosThere are plans for us to introduce a new conditional step into flow builder later this year so that you can start building personalized bot experiences. In terms of logs and troublesh...
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Shiyu Zhu a ajouté un commentaire,
Hey Shameen RanaThe feature was rolled out last week, and this should be available in your account.