Shiyu Zhu
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Activité récente par Shiyu Zhu-
Rafael SantosThere are plans for us to introduce a new conditional step into flow builder later this year so that you can start building personalized bot experiences. In terms of logs and troublesh...
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Hey Shameen RanaThe feature was rolled out last week, and this should be available in your account.
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Hi Talal Naboulsi If you visit the bot setting page, there should be an option for you to update the bot name (see attached screenshot).There isn't the ability to update the bot avatar today, this ...
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Hey @... We are planning to remove the 'Talk to a human" option from the system flows so in the future, you will have full control over when the "talk to a human" option is presented and the info i...
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Hi Trey, Flow Builder only works on the new Web SDK today and it does require you to enable messaging and making the upgrade to agent workspace.
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That's correct. Answer Bot language is determined by the browser locale. For example, if the end-user browser language is in French, when they open up the web SDK, Answer Bot will be rendered in Fr...
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Auto-translation in Flow Builder translates your flow into 18 supported languages. Depending on the browser locale, Answer Bot is able to talk to your end-users in the matching language and that in...
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Hey Ana, thanks for your feedback. I have captured this for us to consider in our future roadmap planning.
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Hi Rafel, We do have a closed beta that enables Flow Builder for social channels. You can sign up to the EAP to test out Answer Bot on Whatsapp and Facebook messenger
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Hi Ashely, The "was it helpful" text after articles should be translated. Could you confirm that you've enabled the auto-translation feature in Flow Builder