
Shiyu Zhu
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Activité totale67
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Dernière activité
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Commentaires
Activité récente par Shiyu Zhu-
Tobias HermannsYou can use the Make API call step to connect to ChatGPT. The missing part today is the ability to include end-user input as a parameter in the API call.
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Commentaire officiel Hello, I'm Shiyu, and I look after the Answer Bot product team. Thank you for your valuable feedback, and I want to assure you that we are actively exploring the above use cases. I will keep you up...
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Hi there, A solution to this problem could be to use the Make API step to create a ticket into Support instead of the Transfer to Agent step. This way you will be able to capture the customer info...
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We are planning to expose external_id as a system variable in Q1,2023.
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Hey Gauri SanilThis is not possible but this use case has been prioritized on our roadmap to solve for H1, 2023. Thanks
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Hey folks, Shiyu from the Flow Builder Product team. Thanks for all your feedback in regards to supporting links, this is something that the teams are working on right now. We are hoping to make th...
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Hey Gabriele SannicandroThanks, I have captured your feedback for us to fix.
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Hey okean123Thanks for the feedback. The issue has been fixed and it would be great if you can confirm.
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Roberto Salinas E.RIght now, there is a limitation where forms are not supported on social channels. We plan to address this problem later on this year
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Shayan MoussawiGreat question. We are in the process of revamping the data collection experience; with the upcoming release, you will be able to configure the bot to collect information anywhere in...