Shiyu Zhu
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Activité totale69
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Dernière activité
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Votes sur l’activité pour Shiyu Zhu-
Hey @... We are planning to remove the 'Talk to a human" option from the system flows so in the future, you will have full control over when the "talk to a human" option is presented and the info i...
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Hey Gabriele SannicandroThanks, I have captured your feedback for us to fix.
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Roberto Salinas E.RIght now, there is a limitation where forms are not supported on social channels. We plan to address this problem later on this year
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Shayan MoussawiGreat question. We are in the process of revamping the data collection experience; with the upcoming release, you will be able to configure the bot to collect information anywhere in...
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Rafael SantosThere are plans for us to introduce a new conditional step into flow builder later this year so that you can start building personalized bot experiences. In terms of logs and troublesh...
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Thank you for the feedback. I have captured this for us to consider in our roadmap planning.
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Hi @... If you configure your transfer to agent step with name and email, they will be mandatory fields before an end-user can be transferred to an agent.
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Song Chen Our current timeline is 10 seconds and there is no ability to customize this right now.Could you please elaborate what is the use case you are trying to achieve with ChatGPT? Thanks
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Hey Carlton Kirk, Alongside with exposing external_id, we are also exposing end-users email and name, does those attributes help you at all in identifying the user?
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Tobias HermannsYou can use the Make API call step to connect to ChatGPT. The missing part today is the ability to include end-user input as a parameter in the API call.