Stephanie Langlois
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Dernière activité effectuée par Stephanie Langlois-
Stephanie Langlois a ajouté un commentaire,
Commentaire officiel Hi James Clark,For outbound messaging on WhatsApp, you will want to leverage Sunshine Conversations APIs. You can use the notification API to send outbound messages to any of your contacts/customer...
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Stephanie Langlois a créé un article,
Annonce de la suppression de l’hébergement WhatsApp sur site de Zendesk
Date de l’annonce Suppression 31 janvier 2023 31 octobre 2023 L’hébergement WhatsApp sur site de Zendesk sera supprimé le 31 octobre 2023. Toutes les utilisations de WhatsApp par Zendesk s’...
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Stephanie Langlois a ajouté un commentaire,
Commentaire officiel Meta has just confirmed that they've released a fix for this issue. If you continue to experience this behaviour, please open a ticket so we can investigate.
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Stephanie Langlois a créé une publication,
New chat created every time the business is tagged in an Instagram post
RéponduI just wanted to drop a quick note to those who may be turning to our community for answers. We're aware that every time a business is tagged in an Instagram post a new chat is being created. We ha...
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Stephanie Langlois a ajouté un commentaire,
Commentaire officiel Ronen Miral just wanted to follow up here to say that your first item has been resolved. Any media shared with the business should result in a URL which can be opened.
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Stephanie Langlois a ajouté un commentaire,
Lisa Marie Boddé thank you for this feedback. This is an interesting look at messaging that we have not yet taken on. As you can tell our native integrations typically involve social channels or ou...
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Stephanie Langlois a ajouté un commentaire,
Commentaire officiel This is already possible with the use of Sunshine Conversation's Notification API. To learn more about how you can build this experience using our API, please reach out to your Account Executives.A...
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Stephanie Langlois a ajouté un commentaire,
Commentaire officiel This is an item that's already on our roadmap. We're still working out when we will be able to release this which is why I can't share a more specific date with you but we will be fixing this. Than...
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Stephanie Langlois a ajouté un commentaire,
残念ながら、これは不可能です。 WhatsApp番号をZendeskのユーザープロファイルにリンクするには、ビジネスにメッセージを送信する顧客が接続を作成する必要があります。アウトバウンドメッセージを送信したい場合は、SunshineConversationsライセンスといくつかの開発作業でこれが可能です。 WhatsAppユーザーにアウトバウンドメッセージを送信するには、最初にユーザーの同...
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Stephanie Langlois a ajouté un commentaire,
Lucía Achigar We actually think that this could be a great use case for flow builder and something we've been exploring. We know that being able to customize your out-of-office message/auto-respond...