Will Poon
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Will Poon-
Will Poon a ajouté un commentaire,
Thanks for the information Evan, I'll add this to the Sell teams backlog for future consideration. We'll get back in touch on this thread if we do decide to go ahead with implementing this on mob...
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Will Poon a ajouté un commentaire,
Hi Evan, Many thanks for your feedback. I'd love to understand your request a bit more so that I can file and log it properly in our internal systems. Do you mean a way to see Zendesk Sell informa...
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Will Poon a ajouté un commentaire,
Hi folks, Thanks for your feedback, unfortunately, we won't be able to add this capability for 2022 as we have been focusing on releasing our new mobile app experience. We'll be looking to improve ...
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Will Poon a ajouté un commentaire,
Hi Nicola, I wanted to follow up and let you know that this rollout is continuing to be rolled out gradually, if you still don't see the setting, please send me an email at will@zendesk.com along ...
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Will Poon a créé un article,
Annonce : messagerie dans l’application mobile Zendesk Support pour iOS
Date de l’annonce Déploiement 9 novembre 2022 9 novembre 2022 Zendesk a lancé une expérience d’application mobile améliorée pour l’application iOS, la rendant ainsi plus conversationnelle. ...
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Will Poon a ajouté un commentaire,
Thanks for your feedback Oliver, We've added this internally to our insights tracker. Thanks, Will
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Will Poon a ajouté un commentaire,
Hi Zachary, Thanks for your message, for our first release of the iOS app, we will not support copy and paste of the content but it's on our roadmap to implement this feature. Keep a watch for fu...
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Will Poon a créé une publication,
New Mobile Agent Experience GA'ed on Android
Hi folks, Just a post to let you know that the new agent experience on Android has now been GA'ed. For more information, please see here. Our team want to thank all participants and users who par...
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Will Poon a ajouté un commentaire,
Hi Chris, The iOS version is scheduled to be released at the end of September. Please keep an eye for an update in the Apple Appstore for a new update. Thanks, Will
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Will Poon a ajouté un commentaire,
Hi Leonardo, can you confirm what version of the app you are using? The version number is located in the Settings menu at the bottom, it should be 2.x.x. The app version with the new experience i...