Will Poon
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Will Poon-
Will Poon a ajouté un commentaire,
Translated from Google translate. Bonjour Florence, Merci d'avoir publié dans notre communauté. Vous devriez pouvoir utiliser vos identifiants de connexion sur le Web pour vous connecter sur notre ...
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Will Poon a ajouté un commentaire,
Thank you for your feedback Elina and Mindy, this context is super helpful and we understand the needs to have more dynamic feedback within the web widget to support you and other customers operati...
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Will Poon a ajouté un commentaire,
Hi Jason, Thanks for letting us know and sorry for the inconvenience caused. I've created a ticket for you so that we can discuss further and try to resolve this issue further you. Look forward to...
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Will Poon a ajouté un commentaire,
Commentaire officiel Thanks for your feedback Jason, Omni channel routing and agent status is on our mobile apps roadmap for 2024. We'll keep you updated on our progress in this thread when we begin this work. Thanks,...
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Will Poon a ajouté un commentaire,
Thanks for the feedback, we are updating the app to support rich text - in the next version we will release in the next two weeks, you should see this styling applied. Thanks again! Will
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Will Poon a ajouté un commentaire,
Hi Thomas, thanks for the feedback, this is something we are hoping to bring to the Web Widget in 2024. I'll update this thread once we have more to share around timelines or if we have an EAP avai...
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Will Poon a ajouté un commentaire,
Commentaire officiel Hi there, thanks for the feedback and sorry for the delayed response. Just to let you know that we recently released a feature so that you can ask for custom fields inside the bot flow. For mor...
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Will Poon a ajouté un commentaire,
Commentaire officiel Hi Jojo, Thanks for the feedback, as iOS 17 is still in Beta, there can be situations where the experience is not working. This may be addressed by Apple in further Beta releases of iOS 17. In say...
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Will Poon a ajouté un commentaire,
Thanks for your feedback Mike, I've added this to our insights tracker for future consideration.
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Will Poon a ajouté un commentaire,
Hi Damien, this feature is only available for our web widget, Android, iOS and Unity SDKs. It is not available on social messaging channels. Thanks, Will