Trevor Kanaya
-
Activité totale33
-
Dernière activité
-
Membre depuis
-
Abonné à0 utilisateur
-
Abonnés0 utilisateur
-
Votes2
-
Abonnements14
Commentaires
Activité récente par Trevor Kanaya-
Agreed here. I'm sure Zendesk can understand how unsightly/unprofessional it would look to have a giant URL or even just a Bitly link in the field description live on a customer-facing form.
-
We're in the same boat and at a complete loss, would love to see this be able to happen. We want a view to show all tickets within a certain breach window (e.g. less than three hours till breach) b...
-
Hi all, I'm adding grand totals on rows but the aggregator should use AVG instead of SUM. When I do this, there's no way to keep the aggregated numbers pinned to the top or bottom of the table. In ...
-
I can't express how much it boggles my mind that this basic feature of any reporting tool has failed to be added to Explore for so long. Explore has consistently been not only the poorest reporting...
-
The ability to discard unpublished changes should be considered one of the most basic elements of any WYSIWYG editor. The decision even to make changes in the editor auto-save and be irreversible i...
-
@... I think that worked, I'm seeing the number I'm more-or-less expecting - thanks! However, in order to verify, I added rows to the query for ticket ID and date created just to verify none were p...
-
Is it possible to use the DATE_GREATER(_date,_date) function to specify any tickets created after a specific date? If so, how would we format the custom date? For example, if I only want to see tic...
-
Just went through literally the exact same odyssey as Tom. Each ticket escalation macro adds a tag unique to the team it's being escalated to, and I thought maybe we could use this to create a trig...
-
the tickets created by location metric in Insights I don't see any equivalent in Explore, is this possible still? If not, are there plans to add it? It's something that would be useful for our te...
-
I think I might have figured this out although anyone feel free to correct me if I'm wrong. In the Ticket Updates dataset I've created a calculated metric with: IF ([Update ticket group]="My Group ...