Gatis Bertmanis
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Dernière activité effectuée par Gatis Bertmanis-
Gatis Bertmanis a créé une publication,
Pop- up notifications
Would need to create a possibility, to make various actions with pop-up windows. For example, - in ticket added more than 3 CC's, -> Pop-up warning Sensitive information in ticket field -> Pop up w...
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Gatis Bertmanis a ajouté un commentaire,
Yeah, need to enable closed ticket editing, for the most reasonable, to unassign from assignee old tickets. Second, cases rises when the agent can not see other agent tickets in profile view, becau...
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Gatis Bertmanis a ajouté un commentaire,
Any news? We don't have any triggers, and in events, it's shown that the end-user started a conversation. But still, there are cases when the end-user shows as a visitor, despite that name and e-ma...
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Gatis Bertmanis a ajouté un commentaire,
Looks good, I will use this model in various different scenarios. For in topic mentioned specific situation, notes need to be seen all the time, for example, to write in notes, what else needs to b...
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Gatis Bertmanis a créé une publication,
Make a combined field - Checkbox with notes section
Right now it is possible only to create a checkbox field and a notes field that is not related. The suggestion is to make it possible to combine those fields. For example, that next to the notes fi...