Vladimir Petrushenko
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Activité totale189
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Dernière activité
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Membre depuis
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Abonné à1 utilisateur
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Abonnés0 utilisateur
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Votes71
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Abonnements65
Publications
Votes sur l’activité pour Vladimir Petrushenko-
Make resizable length of legend box in queries
Hi there, In queries where there are many variables in the legend box Explore puts them all in one line which cuts off the rest of the variables. This is applicable when the legend is located at t...
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Explore query updates don't auto-populate back to the dashboard
Hi there Happy New Year everyone! We've discovered that when you make a change in filters in a query that is used in multiple dashboards the change doesn't auto-populated back to the dashboards. ...
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Connecting external data sources to Explore
Hi Explore team, When Explore was first announced in 2017 there were talks about functionality that would allow to plug in external data sources into Explore. We work with other data sources ...
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Open query in a new tab in browser when editing via a dashboard
When clicking on the 'Edit query' option in the dashboard view, the query is opening in the same tab in the browser. Would be more convenient if it would open the query in a new tab
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Queries in % Excel export issue
Hi there, We just have realised that when exporting to Excel queries(within dashboards) where data is shown in percentage the absolute numbers from the background are exported into Excel, instead o...
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Send query to the bottom of dashboard
PlanifiéeIn the dashboard builder would be great to have a feature that would allow to send a newly added query, text area etc to the bottom of the dashboard. Currently you have to drag the query to the bot...
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Satisfaction score time variable
Can I ask what time variable people use for reporting on Satisfaction score? We use 'Ticked solved' however, that means that ratings are very often carried across from one month to another, which ...
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Dashboard Drill in
Hi there, I've noticed that we can't use the Drill in function straight in the dashboards, can only use it in queries - is this the case or am i missing something? Thanks
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Repeated user notification
We are having a bit of a problem with users creating multiple tickets. That means that potentially two or more agents can speak to the same user about the same issue without knowing it. I know we ...
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Average trend vs monthly breakdown
RéponduHi there, Our agents ask often whether it's possible to compare average Satisfaction Score for last 12 months vs monthly Satisfaction Score. Ideally it would look like: bar chart of 12 months Sat ...