Jahn Jerenz Bronilla

1. Communauté
2. Feedback - Reporting and analytics (Explore)

We want to know why the group owner is not showing up in Explore even it's generally available on the Guide Field.Please refer to this ticket 6521378 as one of your consultant mentioned that this i...

• Jahn Jerenz Bronilla
• Création 19 avril 2021 05:48
• 3 abonnés
• 5 commentaires
• 2 votes

1. Communauté
2. Feedback - Reporting and analytics (Explore)

Hello Team - I am trying to get a report of those employees who left and have been separated from the company. While doing this I am doing this report I noticed that one of the attributes is missin...

• Jahn Jerenz Bronilla
• Création 9 avril 2021 00:51
• 2 abonnés
• 2 commentaires
• 0 vote

1. Communauté
2. Feedback - Reporting and analytics (Explore)

Hi Team, I understand that there's a 50,000 limitation on Rows Explore can show on a single report but what I can't understand is how a 13,610 Rows cannot be exported in one go.It's really not effi...

• Jahn Jerenz Bronilla
• Création 25 mars 2021 02:49
• 5 abonnés
• 5 commentaires
• 2 votes

1. Communauté
2. Zendesk Suite Q&A

We recently turned on CSAT in Support which replaces our NPS. However, when it comes to reporting we are having 2 sets of report from 2 dataset. 1. CSAT for Chat Alone2. CSAT for Tickets created un...

• Jahn Jerenz Bronilla
• Création 11 janvier 2021 02:58
• 3 abonnés
• 1 commentaire
• 2 votes